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ACV MAX User Management

ACV MAX User Management

Managing User Permissions and Profiles in ACV MAX.

Any user with the 'Dealer Admin' role can add, remove, or update user permissions for their dealership. 

Available User Access: We have three standard user roles that can be managed. 

  • Salesperson Access: mobile app only, no desktop access.
  • Standard Manager: the standard access level most users need. 
  • Dealer Admin: requires Standard Manager access, plus the ability to manage users for your dealership(s).

How to access users and roles

1. Click 'Group.'

2. Hover over 'Tools' and click 'Manage Users.'

3. You'll see a list of current users for your dealership(s).

4. Here, admin roles can manage users, permissions and the store(s) each user has access to.

Adding a user

1. Click 'Add User.'

2. Enter their first name, last name, email address, and a unique username.

3. Choose a role: Standard Manager, Dealer Admin, or Salesperson.

4. Click 'Edit Store Access' and select which dealership(s) they should have access to. You'll also see a 'Full Group Access' option for users who should be able to manage all locations of a group.

5. Click 'Add User.'

The new user will get an email to verify their account and set a password in order to access their account.

Deleting a user

1. Click 'Group.'

2. Hover over 'Tools' and click 'Manage Users.'

3. You'll see a list of current users for your dealership(s).

4. Find the user you need to edit and click 'Actions'.

5. Select 'Delete User'.

Adjusting permissions

1. Click 'Group.'

2. Hover over 'Tools' and click 'Manage Users.'

3. You'll see a list of current users for your dealership(s).

4. Find the user you need to edit and select the appropriate role from the drop down menu.

Questions? We're here to help. Reach out to your ACV MAX support contact or email support@acvmax.com

Last Updated:
August 17, 2026