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ACV MAX User Management

ACV MAX User Management

Managing User Permissions and Profiles in ACV MAX.

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Any user with the 'Dealer Admin' role can add, remove, or update user permissions for their dealership. 

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Available User Access: We have three standard user roles that can be managed. 

  • Salesperson Access: mobile app only, no desktop access.
  • Standard Manager: the standard access level most users need. 
  • Dealer Admin: requires Standard Manager access, plus the ability to manage users for your dealership(s).

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How to access users and roles

1. Click 'Group.'

2. Hover over 'Tools' and click 'Manage Users.'

3. You'll see a list of current users for your dealership(s).

4. Here, admin roles can manage users, permissions and the store(s) each user has access to.

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Adding a user

1. Click 'Add User.'

2. Enter their first name, last name, email address, and a unique username.

3. Choose a role: Standard Manager, Dealer Admin, or Salesperson.

4. Click 'Edit Store Access' and select which dealership(s) they should have access to. You'll also see a 'Full Group Access' option for users who should be able to manage all locations of a group.

5. Click 'Add User.'

The new user will get an email to verify their account and set a password in order to access their account.

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Deleting a user

1. Click 'Group.'

2. Hover over 'Tools' and click 'Manage Users.'

3. You'll see a list of current users for your dealership(s).

4. Find the user you need to edit and click 'Actions'.

5. Select 'Delete User'.

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Adjusting permissions

1. Click 'Group.'

2. Hover over 'Tools' and click 'Manage Users.'

3. You'll see a list of current users for your dealership(s).

4. Find the user you need to edit and select the appropriate role from the drop down menu.

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Questions? We're here to help. Reach out to your ACV MAX support contact or email support@acvmax.com

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Last Updated:
October 2, 2026